Degisell strives to provide excellent customer satisfaction and provide them with fair refund policies.

We offer a 30 day product guarantee. Within 30 days of delivery, we will refund the full amount, minus the cost of shipping, on new, unopened items. Before returning any product, please contact us by email at contactdegisell@gmail.com or phone.

For electronic delivery, Degisell will process the product/license key through manufacturer verification to make sure the product has not yet been activated or tampered with.

You may ask for for a refund if:

✓ You HAVE NOT received the activation/license key from the web portal or email.

You may not ask for a refund if:

✗ You HAVE received the activation/license key from the web portal or email and activated the product